FAQ
Frequently Asked Questions
Answers to the most common questions about league management, scheduling, registration, and more.
Can I try LeagueArc before paying?
Yes. Build your league free for seven days with no credit card. Nothing goes public until you choose a plan.
From: PricingWhat happens after the seven-day setup?
After seven days, access to the league dashboard and setup tools is locked until you activate a paid plan. You can still sign in and reach the activation page; the organization owner can choose a plan. Trial expiry does not automatically start billing or publish your site.
From: PricingCan visitors see my setup before I pay?
No. The setup workspace is private until you choose a plan and publish your league experience.
From: Product TourWhich sports does LeagueArc support?
LeagueArc supports nine sports: basketball, bowling, soccer, football, flag football, volleyball, baseball, softball, and hockey.
From: SportsCan I register players and teams online?
Yes. Publish player or team registration tied to a season, then review submissions and assign approved registrants to rosters.
From: RegistrationWhich payment method does online registration support?
Card payments through your own connected Stripe account.
From: Stripe PaymentsWhat fees apply to registration payments?
A 1% LeagueArc platform fee applies to online registration payments, plus the processing fees shown in your Stripe account.
From: PricingCan I offer installment plans?
Yes. Split a registration fee into installments, and LeagueArc charges each payment automatically on its due date.
From: PaymentsCan I offer coupon codes?
Yes. Coupon codes can use fixed or percentage discounts with date, usage, amount, and season controls.
From: RegistrationDoes registration support capacity limits and waitlists?
Yes. Set capacity and enable a waitlist so additional registrations can be reviewed and promoted when space opens.
From: RegistrationCan I build a season schedule?
Yes. Create schedules from your league structure, dates, time slots, venues, and game requirements, then review before publishing.
From: SchedulingDo standings update from confirmed scores?
Yes. Final scores update your standings and public league pages automatically.
From: StandingsCan scorekeepers use a phone?
Yes. The live-scoring console is browser-based and designed for phones, tablets, and laptops.
From: Live ScoringWhat is the AI scoresheet scanner?
It extracts candidate statistics from a photo of a paper scoresheet and presents them for review before anything is saved.
From: AI Scoresheet ScannerDoes LeagueArc include a public league website?
Yes. Published league pages can show schedules, scores, standings, news, sponsors, teams, and other league information.
From: League WebsitesCan I use my own branding?
Yes. Configure your organization name, logo, and theme so public pages reflect the league brand.
From: Product TourCan families subscribe to a calendar?
Yes. Calendar feeds let teams and families subscribe to supported schedule updates in their calendar application.
From: Calendar FeedsCan I import existing league data?
Yes. Import teams, players, schedules, and past results from spreadsheets, and get help planning a move from another platform.
From: Switching to LeagueArcHow are roster assignments handled after registration?
Administrators review approved registrations and make the final player or team assignments.
From: RegistrationCan I manage officials?
Yes. Track officials, assignments, rates, availability, and confirmations. Pay officials outside LeagueArc, then mark them paid.
From: OfficialsCan one organization run multiple sports?
Yes. Organizations can structure multiple leagues, seasons, divisions, teams, and sport-specific public pages in one workspace.
From: League Management SoftwareCan I cancel or pause between seasons?
Yes. Monthly plans can be canceled anytime, and after 30 active days you can pause billing for up to 90 days between seasons. See the pricing page for details.
From: PricingIs a sales call required to start?
No. The free seven-day setup is self-serve. Contact us only if you want help with setup, migration, or a larger rollout.
From: ContactWhere can I get help?
Use the support page or email [email protected] for account, billing, migration, or product questions.
From: SupportMake next season your best-run season.
Build your whole league free for seven days. Pick a plan when you're ready to go live.